Thanks, folks (and Amazon’s costumer service dept…)

Yesterday Amazon had been selling the 20 pound two-volume Complete Far Collection for $67, 55% of the $150 MSRP.  So I put up a link.  I knew one set had been bought, as BeckoningChasm posted a message to that effect, but this morning I checked my listings to see if maybe somebody else had bought one.  Amazingly (for this small of a site, anyway), you guys ordered 23 different times yesterday, for what is probably our best day ever in that department. 

Of course, several people undoubtedly ordered several items, or maybe one guy (or gal) orders a whole batch of things.  Still, since seven different Far Side collections were ordered, presumbably a number of different people bought stuff.  Unless one person bought seven sets to pass out as entirely bitching birthday and holiday presents, which I couldn’t gainsay.  That Far Side collection is the bee’s knees.  However, to whoever also (I’m assuming) bought the similarly fabulous The Complete Calvin and Hobbes, don’t hurt your back when your 40 pound box arrives.  I’m not kidding, I have both those sets and they weigh a ton.

I don’t know why I’m surprised to see such commonality with my own tastes when I look at the ordered items, and some stuff, like music (which I’m not really into that much) doesn’t match my tastes.  However, somebody ordered a copy of Superman vs. Hollywood, which has been sitting in my living room ‘to read’ stack since just a few days ago, and I also saw that somebody ordered the Fred Hembeck Omnibus, which I have on my Wish List.  Now that fits my narrow niche of interests exactly.  Ah, 900 (!!) pages of Fred Hembeck for $16.50.   That’s the stuff.

And at the risk of seeming like a pervert, or of giving the site a reputation for attracting same, I note that somebody (I don’t know who, I hasten to add) ordered a few volumes of the DVD series Vintage Erotica, in this case for ’20s and ’60s.  I laughed because (yes, I know) I myself ordered a few volumes of that myself last year.  I won’t pretend I didn’t have a mild pruient interest in the items, although surely the Internet should sate most such tastes.  However, I just am interested in movies and their history, even, in a minor way, porn. 

Unsurprisingly, I quickly learned, hardcore porn back in the day was pretty much exactly the same as the stuff today, although women’s bodies were a bit flabbier and hairier (or more realistic, if you like).  Having ascertained this from a quick scan of each disc, I put them away where they have sat collecting dust ever since.

Meanwhile, I had a good resolution to a problem with Amazon earlier this week, and it never hurts to say nice things on the Internet rather than just bitch.  For some reason, my last Amazon Associate payment came in via check last Saturday, instead of through direct deposit.  I was annoyed, because checks come with a $15 (!) processing fee, while DD is free.  Since I earned $40 that month in such referral fees, that meant about 40% of the money went up in smoke.

Also, I’ve been on a rather strict budget as I save up money for a decent used car.  Like a diet, budgets can make you a bit obsessive, although that can be useful, too.  I now record every dollar I spend, which motiviates you eventually to take greater efforts to not spend a buck here or there.  Given that, I was pretty annoyed at having $15 evaporate for no good reason (especially since in a way it was money you guys donated to the site, and I felt bad about that, too), and I responded with a note that was fairly nasty, at least for me.

By Monday, however, I got a response, and the deposit problem had not only been fixed already, but they will be refunding the $15 charge.  I have to admit, given the sort of customer service you often get these days, this aggressive response really surprised me.  So it’s all good.  Amazon remains a good company in my eyes, and thus I can send people there with a clean conscience.    

Thanks again, folks.  And keep an eye out soon for posts about, you know, actual movies and stuff. I promise. 

  • David

    Could somebody please explain what Amazon thinks it’s doing with shipping? I clearly selected the “ship all items together” option, but when I got my e-mail confirmation it said that the Far Side was shipping on the 3rd and Calvin and Hobbes was shipping on the 4th. It’s not really a problem, because I’m getting my stuff quickly and they didn’t ding me for two separate shipping charges, but it still seems weird.

    Thanks for the link by the way. I absolutely needed those things, but I didn’t know it until I clicked, so jabootu is obviously a valuable public service.

    Maybe you can get a tax break.

  • David —

    When people opt for free shipping, Amazon ships whatever is immediately available. It’s counterintutitive, but surely it does buy them some costumer loyalty.

    I can’t imagine how they don’t lose money on a set like this at that price and paying for the shipping to boot, but it must make sense to them. It’s also possible that with the sets different sizes and that heavy, putting them in one box might too easily lead to in transit damage.

    Enjoy the sets. They are both beautiful and fabulous.

    I never thought taxes would be a problem, as you have to make more than $600 with them before it gets reported. Of course now my fear is that I’ll make $610 this year, and lose a hundred bucks because I’m paying taxes when I wouldn’t for $590 worth of sales. Admittedly, that’s a fairly churlish concern.

  • Ericb

    You could always give warning at the end of the year that you’re close to the tax line and ask people to delay purchases through your site until January.

  • Ericb

    I ordered something from Amazon UK recently and they just refunded me $3 from the order for some unkown reason. I got the item fine so I don’t see the problem.

  • David

    Thanks, Ken.

    I’m really looking forward to getting these sets, but I’m afraid my enjoyment will have to be deferred until after my wife is done with them.

  • Ericb — If you pre-ordered, and the price dropped before it was shipped, they may have refunded the difference.

    Dave — No worries. Two sets, five books, and each volume should be lingered over. Plenty to go around.

  • BeckoningChasm

    I can easily imagine that it might be less expensive for Amazon to ship two boxes, instead of one weighing about sixty pounds.

  • Joliet Jake Blues

    Well, I ended up paying shipping, but thats not too bad to the end of the earth for a huge box.

    Thanks for the heads up on that one.